Customer Service

Esentia is one of the largest online sellers of low price, top of the line security products. Whether it is an affordable Pelco camera or well- made security DVRs, Esentia has everything you need to keep your home or business safe and secure, with unparalleled service and unmatched product quality. Our inventory assortment is vast and there are some affordable deals for even the most novice buyer. For the larger client, we also have high quality security cameras designed to monitor your business from every angle. We offer exceptional customer service with several options to serve you and answer any questions you might have. Our online options to help you include our Quick Surveillance Guide, live online chat, and a blog featuring articles and information about the security related products you need to keep your home or business secure. We offer some of the best assistance available with over forty years’ worth of security equipment knowledge and experience.

Our website has merchandise from some of the best security camera manufacturers, ensuring that you will receive the highest quality products at the lowest prices. We offer a huge selection of cameras available for the personal user or business owner available right at your fingertips. If there are ever any issues or problems with your order, we’re available to assist you via telephone, email, or live chat whenever you need us. Our in-house support and engineering staff means you won’t just get a random person on the other end of the phone. What you will get is people who care about the security industry and care about our customers. We have the capability to troubleshoot any technical issues with you as well as provide you with purchasing advice about the products available from the top surveillance camera manufacturers in the industry. All of our team members go through extensive training to ensure that they have a solid knowledge of all products as well as the ability to understand proper installation of our products.

At Esentia, we offer a large selection of inventory by exceptional surveillance camera manufacturers. We only carry the best makes and models of cameras that will deliver high quality images and superior surveillance performance. Our company has invested in not only research and development, but in technical support teams who know our products inside and out. If you find that an item is not meeting your needs, we’ll help you determine which specifications will work best for your home or business. Our staff is also experienced with Pelco cameras, one of the best manufacturers in the business. We even have a fully staffed warehouse that manufactures and assembles DVRs right on site. For the novice who is new to security systems, the Esentia staff is more than happy to help with choosing the right products with technical support. In addition, we have a helpful customer service staff who is available to assist customers with returns, exchanges, and any other issues that may arise.

Having access to affordable security camera manufacturers is one of our number one goals. We want people to be able to purchase the best surveillance equipment on the market today, and do so with confidence. The Esentia staff is always ready to serve our clients and customers with top of the line assistance day and night. A vast knowledge and understanding of our products coupled with a fully trained staff that truly cares about our customers is the secret to our success. Because of our staff, we are able to offer customers not only the best products on the market today from the best security camera manufacturers, but the best technical assistance and customer service all around. Don’t buy another security related product until you’ve talked with our knowledgeable sales people, who are more than happy to assist you in your security camera and monitoring product needs.

  • Security Cameras – Take a look at Esentia’s large selection of high quality security cameras designed for your home or business’ security.
  • Quick Surveillance Guide – The Esentia Quick Surveillance Guide provides customers with extensive information regarding their potential camera needs, with background on how cameras work and which type of camera will be best for their individual requirements.
  • Video Surveillance and Monitoring – This page offers a brief overview of security cameras and video monitoring.
  • Specialty Cameras – Go here to browse Esentia’s large assortment of specialty cameras including night vision, high resolution, and much more.